Transport Management Software for E-commerce Logistics
Connect order flow to dispatch, end to end. Routix helps e-commerce operations turn online orders into reliable deliveries with full visibility and lower cost per parcel.
E-commerce operational pain points
Order volume is unpredictable and customers expect Amazon-grade visibility. Manual operations don't keep up.
Disconnected order flow
Webshops, marketplaces and WMS systems all feed orders, but planning is still rebuilt by hand.
Inconsistent customer experience
Track-and-trace varies per carrier, leading to lost packages and lost trust.
Cost per parcel pressure
Margins are thin; every unoptimized route eats into profitability.
Returns and exceptions
Failed deliveries and returns create a parallel administrative burden no one planned for.
How Routix solves it
Routix becomes the connective tissue between commerce systems and your delivery operation.
- Order ingestion via the Routix REST API or import (CSV/Excel). Native webshop and marketplace connectors are on the roadmap.
- Planning board with capacity and time-window awareness.
- Delivery status available via the API and exports for your shop or customer system. Outbound webhooks are on the roadmap.
- Stop-level status capture for missed deliveries and exceptions within the same workflow.
- Cost and revenue per route and per customer for clear unit economics.
KPIs that matter for e-commerce logistics
Improvements here go straight to customer satisfaction and margin.
Better planning and shared operational visibility keep promises to end customers.
Better trip building and exception capture lower the unit cost of fulfilment.
Time windows and clear references on each stop reduce missed deliveries.
Delivery status is available via the REST API so customer service and your shop work from the same view.
From cart to doorstep
One workflow that scales with order peaks.
1. Receive orders
Pull orders into Routix via the REST API or import. Validate references and time windows against your customer agreements.
2. Plan trips
Build multi-stop trips on a visual board with capacity and time-window awareness, prioritised by customer commitments.
3. Deliver & track
Run trips and capture statuses against each stop in the web app. A driver mobile app is in development.
4. Settle & analyse
Generate invoices, monitor cost per route and feed KPIs back to operations and finance.
Features for e-commerce logistics
Designed to handle volume, variability and demanding customer expectations.
- Open REST API with OAuth-based integrations.
- Time-window aware multi-stop trip planning.
- Stop-level exception capture for missed deliveries.
- Capacity and tariff configuration per customer.
- CO₂ reporting per shipment and per route.
- Cost and revenue per route reports.
- Multi-branch operations with role-based access.
Frequently asked questions
Routix offers a REST API and OAuth-based integrations, so a developer or middleware partner can connect your webshop or marketplace to Routix. Native, pre-built connectors for specific platforms (Shopify, WooCommerce, Magento, etc.) are not part of the product today.
Build a delivery operation customers love
Create your free Routix account and connect your order flow today.