Solutions for Logistics Providers

Transport Management Software for Logistics Providers (3PL)

Run customer operations, shipments and billing from one platform. Routix helps 3PLs onboard customers faster, scale operations and protect service levels.

3PLCustomer onboardingMulti-customerBillingMulti-branch
Last updated: 26 May 2026

Common 3PL pain points

Every customer comes with its own processes, integrations and reporting demands. That complexity adds up.

Slow customer onboarding

Each new customer means new spreadsheets, mappings and templates. It takes weeks to go live.

Inconsistent service performance

On-time performance is hard to prove without consistent measurement per customer.

Billing leakage

Accessorials, surcharges and rate changes don't always reach invoicing accurately.

Fragmented customer visibility

Customers ask for portals, dashboards and exports — every customer slightly different.

How Routix solves it

Routix is designed to host multiple customers with their own rules, rates and visibility.

  • Customer-specific configurations for rates, references and statuses.
  • Per-customer invoicing flows with free-form surcharge and accessorial lines.
  • Open REST API and OAuth-based integrations for customer ERPs and e-commerce stacks.
  • Multi-branch operations with role-based security for shared services teams.
  • Per-customer reports on volumes, statuses and margin.

KPIs 3PLs improve with Routix

3PL operations are repeatable workflows at scale — small improvements compound.

Customer onboarding ↓

Per-customer configuration and the open API accelerate new customer go-live.

Invoice accuracy ↑

Trip data, surcharges and accessorials roll up automatically into customer invoices.

Margin per customer — visible

Per-customer cost and revenue reports show which contracts actually make money.

Operational cost per shipment ↓

Automated workflows replace per-customer one-off manual processes.

Multi-customer workflow

Configurable per customer, repeatable across your operation.

  1. 1. Onboard the customer

    Configure rates, references, statuses and integrations. Set up users and roles for the customer's team.

  2. 2. Receive & plan

    Receive orders via API, EDI or portal. Plan and dispatch using shared operational resources.

  3. 3. Execute & track

    Run trips and capture milestones against each shipment for shared visibility internally.

  4. 4. Bill & report

    Roll up trips into invoices and performance reports per customer, with accessorials and exceptions.

Features tailored to 3PL operations

Built to handle many customers, many workflows and many integrations.

  • Per-customer tariffs with free-form surcharge and accessorial lines.
  • Configurable order references and status flows per customer.
  • REST API and OAuth-based integrations for customer ERPs (account read access today; more resources rolling out).
  • Branch, region and team-based access control.
  • Invoice generation with PDF and CSV export.
  • Reports per customer, branch and period.
  • CO₂ reporting per shipment.
  • Audit trails and role-based security across teams.

Frequently asked questions

Yes. Rates, statuses, references and document templates are configurable per customer while running on the same operational platform.

Scale your 3PL operation with Routix

Create your free Routix account and start onboarding your first customer.

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