Solutions for Freight Forwarders

Transport Management Software for Freight Forwarders

Coordinate carriers, manage quotations and bring shipment data together in one place. Routix gives road-focused freight forwarders quote-to-cash control without the spreadsheet patchwork.

ForwardingCarrier coordinationQuotationsRoad transportDocuments
Last updated: 26 May 2026

Where freight forwarders lose time and margin

Forwarding is a coordination business. When carrier data, rates and customer agreements are scattered, every shipment becomes manual work.

Slow quote turnaround

Carrier rates and history live in mailboxes and spreadsheets, slowing down every quote you send out.

Carrier fragmentation

Each carrier uses its own templates, statuses and portals — operations spend half the day on rekeying.

No single view per shipment

Documents, milestones and costs sit in different tools, so customer service can't answer questions quickly.

Margin erosion

Surcharges, accessorials and currency adjustments are easy to miss when they aren't on one rate card.

How Routix solves it

Routix is built for the road-forwarding workflow: quotations, carrier coordination and shipment visibility in one platform.

  • Quotation module with reusable tariffs and free-form surcharge lines per quote.
  • Order and shipment orchestration across own fleet and subcontracted carriers.
  • Document generation for quotations, order confirmations, carrier requests, transport agreements and CMR.
  • Shareable PDFs and email templates for customers and carriers, with correspondence history.
  • Operational board with per-stop status for the internal team.
  • Cost, revenue and margin captured per shipment and customer.

KPI impact for freight forwarders

Indicative impact based on operational benchmarks. Actual results depend on baseline maturity and adoption.

Quote turnaround ↓

A reusable tariff library and quotation module turn repeat quotes from hours into minutes.

Carrier coordination time ↓

One workflow for carrier requests, references and status updates removes inbox ping-pong.

Shipments per planner ↑

A shared operational board lets each planner handle a higher shipment volume without losing oversight.

Visible margin per shipment

Every shipment shows revenue, carrier cost and extra lines in one view.

Forwarding workflow on one platform

From customer request to settlement, fully connected.

  1. 1. Quote

    Build quotations against your tariff library with free-form surcharge and cost lines. Convert an accepted quote into an order in one click.

  2. 2. Carrier coordination

    Assign trips to subcontracted carriers, send carrier request PDFs by email and keep references linked to the shipment.

  3. 3. Track & coordinate

    Update shipment and stop statuses on the operational board. Customer service and dispatch work from the same view.

  4. 4. Settle & report

    Capture carrier costs and customer revenue per shipment, generate invoices and review margin per customer and shipment.

Forwarding-ready features

Everything a road-forwarding desk needs to coordinate shipments end to end.

  • Customer agreement and tariff management.
  • Quotations with free-form surcharge and cost lines.
  • Subcontracted carrier coordination with per-shipment cost capture.
  • Document generation: quotation, order confirmation, carrier request, transport agreement and CMR.
  • Operational status tracking per shipment and stop.
  • Margin per shipment, customer and carrier.
  • Multi-branch operations with role-based access.
  • Open REST API (read access for accounts today, more resources rolling out) and OAuth-based integrations.

Frequently asked questions

Routix is focused on road transport today. Shipments can have multiple stops and be subcontracted across carriers, but native air and sea modes — with mode-specific data, documents and milestones — are not part of the product. Forwarders with mixed traffic typically run their road business on Routix and keep specialised systems for air and sea.

See Routix in action for your forwarding desk

Create your free account and explore Routix with your own carriers and customers.

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